OUR MEMBERSHIP IS SIMPLE

What’s included?

VIP PLAN

  • HomeOK Starter Set Inclusive
  • Connect 40 Moment Catchers
  • Connect 3 Moment Catcher Camera
  • 7 Days Moment History Access
  • Worldwide Instant Notifications
  • Hardware Membership Price
  • 10 Guest Invitations
  • 12 Month Minimum Term
  • Unlock Silver or Gold plans after the 12 month term

¥3000/month

Reasons to Subscribe

No Equipment Purchase Required
Quarterly Moment Catcher Vouchers
20% Discount on Additional Hardware
Customer Support
IOS & Android App
Real-time Alerts
Easy Setup to Use
Protect Your Privacy
Guest Invitations
Constant Feature Updates
Moment History Access

Frequently asked questions

How long is the trial period ?

Our no obligation trial period is 14 days from delivery

How to become a VIP member ?

Click subscribe now and complete the signup form a member of the team will verify your order and your starter set will be dispatched

What is HomeOK's return policy ?

During our 14 day no obligation trial if you wish to return the HomeOK starter kit,  simply contact us to receive the return instructions to send back your hardware

Do I need a router or WIFI to use HomeOK ?

HomeOK is plug and play self installation
System requirements are
Internet router with ethernet port
Wifi network for camera connection

Can I purchase a HomeOK set and not have the membership ?

Our Hardware is provided as part of the service and requires a membership plan in order to have access as we provide software updates and new features frequently

Have more questions?

Reach us at salesonline@homeok365.com

Here's the legal bit

12-month minimum term.HomeOK VIP Membership: ¥3000 per month.

The HomeOK Starter Set is provided to you at no cost and must be returned if you cancel within the 14 day trial or 12 month term . HomeOK Starter Set includes 1x gateway, 1x camera, 2x door/window sensor, 1x temperature sensor, 1x water sensor, and all related accessories. - limited to one per household.

Cancellation: VIP Membership agreement can be cancelled at anytime by giving us 14 days notice but this may require a fee for cancelling early if you are within the minimum 12 month term of the VIP Membership plan and the 14 day cooling off period.The starter set requires to be returned to our location on cancellation .

For example, if you are five (5) months into a twelve(12) month contract, you are obliged to pay the remaining seven (7) months of payments in order to fulfil the twelve (12) month contract, of which you had originally signed up to. You may do this in a one-off payment, or continue on with the monthly payments.

Hardware Membership price: Whilst subscribed to the VIP Membership plan,customers receive a discount on all hardware in our online store. The Hardware Membership discount code can be located in your online account at www.homeok365.com.
Installation:The HomeOK Starter Set is self-installed, with no engineer required. If any support of guidance is required, you can contact support at support.homeok365.com.

For a preview on how simple the installation is, watch our video

General:The following are the minimum requirements to run HomeOK. Router with Ethernet port required for the gateway. 2.4Ghz WiFi required for the Camera. 110-220V power/electrical outlet and an iOS or Android Device.

Email address required so we can keep in touch about your services.